– All of our products are made of Sterling silver and 18K gold plating.
– Provided stone settings are synthetic sapphire, synthetic ruby, synthetic spinel, synthetic aquamarine, and cubic zirconia.
– Due to the nature of gold plating products, there may be natural peeling off over time.
– Do not wear the product in contact with moisture or salt, such as saunas or sea swimming.
– When not in use, please store the product in the case provided or in a polybag.
– Overseas shipping costs 20USD, free of charge for purchases over 500USD.
– All products are custom made after your order, made in Korea.
– The products will be delivered via DHL and goods will be shipped within 7 days excluding weekends.
– Delivery may be delayed depending on the region or courier.
Exchange / Return Guide
– All products are custom made after ordering, so cancellations, exchanges, and refunds are not possible.
– However, if an obvious defect is found in the product, or if a product different from the order is delivered, a replacement or repair will be available (shipping charges will be charged by Custage).
– Address for returning the product when exchange or repair – #301-1, New Knowledge Industrial Center, 484 Tongil-ro, Seodaemun-gu, Seoul
– Custage provides lifetime A / S for free and or paid depending on the quality guarantee and product condition.
– Please apply for after-sales service to the customer center (070-4062-3757). The return courier fee 20USD the responsibility of the customer.